La comunicación y el proceso de teleconsulta médica en el contexto de la pandemia del Covid – 19, estudio de caso del Hospital del IESS de Manta.

Abstract

This research, whose objective is to analyze the role of communication in the implementation of medical teleconsultation, from the appreciation of the users of the General Hospital of the IESS Manta, whose opinion not only validates an intervention but is a reference to continue the process taking into account the recommendations they make. To validate the results of the primary research sources obtained from the users served at the level of the province of Manabí, during the July –December 2020 semester,