Análisis de la gestión de recursos humanos en la contratación del personal de la empacadora Fripez S.A.

Abstract

Human resources management involves the set of processes and practices to obtain, develop and maintain human talent within an organization. The objective of this work is to analyze the human resources management in the hiring of personnel of the packing company Fripez S.A., for which an initial diagnosis of human talent management, the identification of current processes and the design of a proposal for improvement were carried out. The methodology has a mixed qualitative-quantitative approach, of descriptive type that uses as techniques the survey to 20 collaborators and the interview to the head of human talent. Among the results it was found that they do not have a manual of recruitment, selection and induction processes, they do not have a schedule, they do not have a manual of functions or job profiles, the selection process is carried out through a technical evaluation, medical examinations, considering aspects of professional training and experience, they do not perform psychological tests, confirmation of references is performed and provides clear explanations of the vacant position, the induction is given through training and initial training. It is concluded that human resources management in the hiring of the company's personnel is deficient; there are no documented procedures, which limits the management of human talent, and there is a lack of planning and organization in the processes that are executed.