Control Interno para los procesos administrativo en la Compañía de Transporte pesado la internacional INTERCITI de Santo Domingo de los Tsáchilas periodo 2024.

Abstract

This research work focuses on the Internal Control of the administrative processes of the Heavy Transport Company La Internacional INTERCITI, located in Santo Domingo de los Tsáchilas, during the period 2024. The company faces challenges in the management and supervision of its activities administrative, which has evidenced the need to implement an internal control system that guarantees efficiency, transparency, and reliability in its processes. The main objective of this study is to design an internal control system that improves the organization, manages risks and optimizes the company's resources, ensuring compliance with its strategic goals. To achieve this objective, an exhaustive diagnosis of the current administrative processes was carried out, identifying weaknesses, risks and critical areas that require improvements. The methodology used includes a mixed approach, combining the collection of qualitative and quantitative data through interviews, surveys, and internal control questionnaire. Based on the results obtained, a set of policies and procedures is proposed that will strengthen the administrative structure, aligning it with the best internal control practices and current regulations. The findings of the study indicate that the implementation of the proposed internal control system will not only improve operational efficiency, but also increase transparency and reduce risks associated with administrative processes. Therefore, the immediate adoption of these measures, accompanied by ongoing training for staff, is recommended to ensure their long-term effectiveness.