Estrategias de gestión de la información para optimizar el proceso de cobranzas en el departamento de Cartera de la Corporación Nacional de Electricidad de Manta, 2024.

Abstract

Efficient information management is essential to optimize organizational processes and improve financial results. In this context, this research focuses on "Information Management Strategies to optimize the Collection Process in the Portfolio department of the National Electricity Corporation of Manta, 2024". This initiative arises from the need to address current deficiencies in collection management. Likewise, the interest of the research focuses on exploring and analyzing the challenges and opportunities present in the Portfolio department of the National Electricity Corporation in Manta (CNEL EP). The objective is to determine an information management strategy to optimize the collection process in the Portfolio department of the Manta National Electricity Corporation, 2024. This case study will provide a solid basis for identifying and proposing practical and effective solutions that can be successfully implemented in a dynamic business environment such as that of CNEL EP.