Modelo de evaluación de experiencia de usuario en entornos virtuales para la plataforma aula virtual de la Universidad “Laica Eloy Alfaro de Manabí” Extensión El Carmen.

Abstract

The main objective of this research was to build a user experience evaluation model in virtual environments for the virtual classroom platform of the university "Laica Eloy Alfaro de Manabí" extension El Carmen. Bibliographic research was applied, with analytical-synthetic, and inductive-deductive research methods. The study population was the 1766 students of the different careers of the university "Laica Eloy Alfaro de Manabí" and teachers of the career of systems and information technology. The sampling formula was applied, and 316 students had to be surveyed. Following this order, a discretionary sampling was applied where seven teachers who have vast knowledge in virtual platforms were selected, to whom an interview was applied. As a result of this study, a user experience (UX) evaluation model was created that can be applied to the virtual classroom platform of the university "Laica Eloy Alfaro de Manabí" extension El Carmen or to any other virtual teaching-learning environment.