Herramientas de control documental para la gestión de la información privada en el departamento de Sistemas de Gestión Integrados de la Empresa PROMOPESCA S.A. Manta, año 2024.

Abstract

This research aims to analyze the use of document control tools for the management of private information in the Integrated Management Systems Department of PROMOPESCA S.A. during the year 2024. Through direct observation and semi-structured interviews, limitations related to the partial use of tools, deficiencies in access controls, informal document management practices, and a lack of process standardization were identified. The study showed that document control in the Integrated Management Systems Department of PROMOPESCA S.A. has shown significant progress in process digitization, but also multiple limitations. Finally, it was concluded that document control tools are essential for efficient information management; however, at PROMOPESCA S.A., limitations related to uneven staff knowledge levels, organizational failures, and the absence of key functions in the system are evident, which impacts the security and proper management of documents.