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UNIVERSIDAD LAICA "ELOY ALFARO" DE MANABI
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CIENCIAS ADMINISTRATIVAS
INGENIERÍA EN ADMINISTRACIÓN
INGENIERÍA EN MARKETING
GESTIÓN DE INFORMACIÓN GERENCIAL
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2014
CREACIÓN DE UN DEPARTAMENTO DE POST-VENTA EN EL ÁMBITO COMERCIAL Y DE SERVICIOS DEL ÁREA TÉCNICA PARA LA FIDELIZACIÓN DE SUS CLIENTES EN LA EMPRESA AYASA DE LA CIUDAD DE MANTA EN EL PERIODO 2013.
ALCÍVAR MACÍAS, MARÍA MABEL
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PROAÑO CAMPUZANO, FRANCISCO XAVIER
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ATENCIÓN/SERVICIO AL CLIENTE