Gestión del talento humano en operadoras turísticas del cantón Puerto López.

Abstract

The following research project was carried out with the main objective of investigating and explaining how the tour operators of the Puerto López canton apply human talent management as part of their organization, in order to carry out their activities efficiently and successfully achieve their goals. proposed goals. Likewise, for the development of the problem in this study, the following question was generated: How is human talent being managed in the tour operators of the Puerto López canton?, through the application of field research methods, such as : the hermeneutic and inductive bibliographic review method, in addition, the interview questionnaire technique was used as a means of collecting information, which was considered a fundamental factor to obtain the results. It is worth mentioning that the academic development and knowledge developed as a future professional was also important. Similarly, as a general result, it was verified that only the Scuba Diving operator applies the human talent management processes correctly, and also, it was identified that not all the members who work in these companies have the same level of labor competence. In addition, key strategies were proposed that will serve as a fundamental piece in the development and continuous improvement of the operation of these organizations.