Estrategias de comunicación en pacientes con discapacidad auditiva en la consulta odontológica.

Abstract

The objective of this study is to analyze the important and useful communication strategies for the care of patients with hearing impairment in the dental clinic, such as interpreters, sign language, pictograms and educational videos. Thus achieving an adequate and timely care, reducing the problems due to lack of communication and dental care to patients with deafness. In patients with hearing impairment it is very common to observe problems of gingivitis, periodontitis, dental caries, and lack of education in oral hygiene techniques. Recognizing that the dentist has a high deficiency in knowledge of how to deal adequately with patients with hearing impairment from their undergraduate education, a systematic review of literature with a descriptive approach was carried out by means of an exhaustive search in different databases such as: Scielo, Dialnet, Google Scholar, PubMED, National Institutes of Health (NIH), RECIAMUC scientific journal, Redalyc scientific journal network. Twenty-two articles were found in Spanish, English and Portuguese according to the approach in different types of study of which, by means of the inclusion and exclusion criteria, 20 articles carried out in the adult and child population published in the period 2015-2022 were chosen. The result was to obtain adequate and satisfactory care for both the patient and the dentist at the time of collecting information and in the treatment carried out, which includes children and adults, as well as family members, who by using communication strategies in the dental office, obtained better results.