Los sistemas de información y comunicación como mecanismos para la administración de la información en la Empresa EPAM de la Ciudad Manta 2023.

Abstract

Efficient information management in the business environment is a decisive factor for success and making good decisions. In this context, the present case study, entitled "Information and communication systems as mechanisms for information management in the EPAM company in the city of Manta, 2023: (Case study)", focuses on analyzing how information and communication systems play a fundamental role in the management of information in a public entity dedicated to the supply of drinking water and basic sanitation. In a world where information flows at high speed, it is essential that public entities implement effective strategies that allow them to manage their data appropriately and respond to citizen demands with agility. The interest that motivated this research arises from the need to understand how public organizations, such as EPAM, can take advantage of technological resources to optimize their processes, improve decision-making and, ultimately, provide higher quality services to the community.