Comercio exterior sin papeles: herramienta de facilitación de comercio caso La Fabril S.A.

Abstract

The digitalization of processes in foreign trade has transformed logistical and administrative operations, eliminating the use of physical documents and promoting sustainability. This study analyzes the implementation of "Paperless Foreign Trade" at La Fabril S.A., an Ecuadorian company that is a leader in consumer goods. Through tools such as electronic invoicing and single trade portals, La Fabril has optimized its operational efficiency, improved traceability, and reduced costs. However, it faces challenges such as resistance to change, the digital divide, and staff training. Using a qualitative methodology that includes bibliographic reviews and semi -structured interviews, the study identified the benefits, barriers, and opportunities for improvement in this digital model. The findings highlight the importance of digital transformation to strengthen business competitiveness and ensure regulatory compliance in international markets.