Gestión del talento humano en el proceso de reclutamiento, selección y contratación del personal en la Empresa N.T.A. Nuevo Transporte de América Cía. Ltda. Para el periodo 2024, Tulcán.

Abstract

The purpose of this research is to design a human talent management manual focused on improving recruitment, selection, hiring, induction, and training processes at Nuevo Transporte de América CIA. LTDA. (NTA). This work is a response to the deficiencies identified in current management, where the lack of clear and uniform guidelines has hindered the hiring of qualified personnel and has impacted job security, team motivation, and the company's operational efficiency. For this study, inductive-deductive and analytical-synthetic methods were used, complemented by tools such as interviews, questionnaires, and situational analyses that allowed for the evaluation of human talent management at NTA. The findings highlight the need for a manual that not only structures the processes related to selection and hiring, but also fosters an inclusive work environment, promotes staff development, and complies with current labor regulations in Ecuador.