Turismo inclusivo en la playa San Lorenzo del cantón Manta, caso personas con discapacidad auditiva.

Abstract

The present investigation with the theme "Inclusive Tourism In San Lorenzo Beach, Canton Manta, Case of People with Hearing Impairment". Its objective is to make an analysis of the inclusive tourism that exists in San Lorenzo beach for people with different abilities such as those with hearing difficulties. Theoretical, inductive, and deductive methods were implemented. With the help of the tools for data collection, so that it can be obtained as a result on whether people know about inclusive and accessible tourism, this through a survey aimed at local people and people who visit the place, in addition to this, it was possible to know how much people know about inclusive tourism. about how to provide services and whether the place is suitable for a tourist with a disability, as is the case of people with hearing difficulties. As for the interview that was conducted to the establishments, to know their degree of knowledge towards inclusive tourism and how they could help people with hearing impairments between whether they are suitable to serve them. As a result of the interview and survey, people in the locality are not very familiar with inclusive tourism, this is due to the lack of training to the staff that mainly works in tourist services such as restaurants and lodging among others, in the research, it was found that they do not know how to treat a person with hearing impairment, and even more because it does not have the necessary signage, i.e. in the place there is a great lack of accessibility and this leads to the lack of inclusive tourism.